Trinity Guardion Inc United States User Privacy Statement

Effective Date: 8/6/2026

This Trinity Guardion United States (“US”) Privacy Statement (the “Privacy Statement”) applies to mobile apps, websites, backend systems, and RFID-based tracking services for US users of Trinity Guardion’s EcoSystem platform and visitors of the Trinity Guardion website.

This Privacy Statement applies whenever you access or use the EcoSystem platform, including before and after authentication. Additionally, it applies for users visiting the company website.

1. Information We Collect and How We Collect It

Information You Provide

We collect information you provide when you use our services or engage with us. This information is limited to hospital employees and users of EcoSystem. We do not allow users to provide any patient or HIPAA data nor do we collect such data.

  • Identity Data – such as your first and last name
  • Contact Data – your email address and telephone number

For visitors to the Trinity Guardion website who consent to optional analytics or marketing cookies, we may collect information regarding your interaction with our website. This may include pages visited, referral source, browser type, device information, approximate geographic location, and interactions with forms or other content.

Information We Collect Automatically or Generate

This information is limited to hospital employees and users of Ecosystem. We do not collect any patient or HIPAA data.

  • Usage Information – We collect information about your activity on our services, which includes device identifiers (such as IP address or mobile device identifiers), pages or features you use, time and date of access, and other similar usage information.
  • Location and Device Data – We may collect the approximate location of your mobile device using your IP address. We do not use native location services on the mobile device.
  • RFID Tracking – We collect information for assets that the hospital has agreed for Trinity Guardion to track. This includes Trinity Guardion Soteria bed barriers, incubators, and any other hospital assets we have contractually agreed to track. Data collected includes RFID reader device name, reader MAC address, timestamp, and RFID tag identifier. This data relates to physical assets and is not associated with patient information.

We automatically collect certain technical information when you use our services or visit our website. Depending on your cookie preferences, this information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • Session duration
  • Usage patterns
  • Cookie identifiers

4. Disclosures of Information

We do not sell your personal information.

We may disclose information as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Protect our rights and users
  • Work with trusted service providers that assist us in operating our website, analytics, customer relationship management, or marketing activities. These providers are contractually required to protect the information they process on our behalf.

5. Third-Party Tracking and Online Advertising

Trinity Guardion uses certain third-party services to understand website usage, improve our services, and manage customer communications.

These services may include:

Google Analytics

Used to measure website traffic and understand how visitors interact with our website. Information collected may include IP address, browser type, device type, pages viewed, session duration, and general usage patterns.

ZoomInfo

ZoomInfo may be used to identify business visitors to our website and better understand organizational interest in our products and services. This information may include company-level identification, business contact information obtained from publicly available or licensed business data, and website engagement information.

Pipedrive

Pipedrive is used as our customer relationship management (CRM) platform. Information submitted through contact forms, product inquiries, demonstrations, or other business communications may be stored within Pipedrive to manage customer relationships and respond to inquiries.

These third-party providers process information in accordance with their own privacy policies.

6. Changes to This Privacy Statement

This Privacy Statement may be updated from time to time. When we update it, we will revise the “Effective Date” above and post the new version.

Updates and changes will be communicated to new and existing customers.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

While no system is completely secure, we take appropriate steps to protect data against unauthorized access, disclosure, or misuse.

8. Contact Us

If you have any questions about this Privacy Statement, please contact:

Trinity Guardion Inc
Alex Rippe, Technology Manager
arippe@trinityguardion.com
www.trinityguardion.com